Privacy Policy
At Areu clo, we value the trust you place in us when sharing your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our store or make a purchase.
1. Information We Collect
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us, such as:
- Identity Data: Name and Age (to confirm you are 18+).
- Contact Data: Shipping address, email address, and WhatsApp/Phone number.
- Transaction Data: Details about the products you purchased and the total amount paid.
- Device Data: Your IP address and browser type (collected automatically to help us improve our site experience).
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders.
- Communicate with you via WhatsApp regarding order confirmations, tracking updates, or issues with your delivery.
- Prevent fraudulent transactions.
- Improve our website and product offerings.
3. Consent
- How do you get my consent? When you provide us with personal information to complete a transaction, verify your credit card, or place an order, we imply that you consent to our collecting it and using it for that specific reason only.
- Withdrawal of Consent: If you change your mind after opting in, you may withdraw your consent for us to contact you by messaging us on WhatsApp at 0762840044.
4. Third-Party Services
In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.
- Couriers: We share your name, address, and phone number with our delivery partners (e.g., Grasshoppers, Pronto) to ensure your package reaches you.
- Payment Gateways: All direct payment gateways adhere to the standards set by PCI-DSS to ensure the secure handling of credit card information.
5. Security
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
6. Cookies
We use cookies to maintain your shopping session and remember the items in your cart. You can choose to opt-out of cookies via your browser settings, though this may affect your ability to use certain features of the site.
7. Age of Consent
By using this site, you represent that you are at least 18 years of age in the Democratic Socialist Republic of Sri Lanka. We do not intentionally collect data from individuals under this age.
8. Changes to This Policy
We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website.
9. Contact Information
If you would like to access, correct, amend, or delete any personal information we have about you, please contact our Privacy Compliance Officer via WhatsApp at 0762840044.